This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have made a complaint or enquiry to us.
• You have made an information request to us

Under data protection law, you have rights we need to make you aware:

Your right of access

You have the right to ask us for copies of your personal information at: info@crystaldecorltd.com

Your right to rectification

You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure

You have the right to ask us to erase your personal information at: info@crystaldecorltd.com

Your right to restriction of processing

You have the right to ask us to restrict the processing of your information

Your right to data portability

This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.

Please contact us at info@crystaldecorltd.com  if you wish to make a request

Sharing your information

We will not share your information with any third parties for the purposes of direct marketing.

In some circumstances we are legally obliged to share information. For example under a court order or where we cooperate with other European supervisory authorities in handling complaints or investigations.

Your right to complain

We work to high standards when it comes to processing your personal information. If you have queries or concerns, please contact us at info@crystaldecorltd.com  and we’ll respond

Changes to this privacy notice

We keep our privacy notice under regular review to make sure it is up to date and accurate.

Children’s information

We do not provide services directly to children or proactively collect their personal information.

How you can contact us:

Emailing us

We use Transport Layer Security (TLS) to encrypt and protect email traffic. Most webmail such as Gmail and Hotmail use TLS by default. We’ll also monitor any emails sent to us, including file attachments, for viruses or malicious software. You must ensure that any email you send is within the bounds of the law.

Visitors to our website

 Analytics

When you visit www.crystaldecorltd.com , we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

If we do  collect personal data  through our website, we’ll be upfront about this. We’ll make it clear when we collect personal information and we’ll explain what we intend to do with it.

For any questions, please contact at:info@crystaldecorltd.com